Support

How can we help?

Account help, technical issues, or a look at the product roadmap — we are collectors serving collectors.

Account support

Help with login, your vault inventory, orders, shipping addresses, fees, and payouts.

Get account help

Technical support

Report bugs, scan/identify issues, listing errors, or anything that looks broken on the site.

Report a technical issue

Platform roadmap

See what we have shipped and what is on deck for Global Card Show.

View roadmap

Site feedback

Suggest improvements, report confusing UX, or share what you want next.

Send feedback

Fees & processing

GCS commission, Stripe fees, shipping, and why the eBay 15% rate covers eBay’s fees (GCS ~$0 net).

View fees

Refunds & disputes

How to report problems on GCS orders vs eBay cases.

Get help with a dispute

Roadmap

What’s shipping next on Global Card Show.

View roadmap

Prefer chat or email?

Use the Help button (bottom-right) for live chat and tickets, or email support@globalcardshow.com. You can also send a contact form.