Account support
Account, vault & orders
Common account topics and how to reach a human when you need one.
Account support
Account support
Reset password from the login page, or email support if you cannot reach the account tied to your inventory.
Cards appear in Account → Inventory after intake. Pricing, listing channel, and for-sale status are controlled from your dashboard.
Buyers: check order confirmation email and shipping status. Sellers: payouts follow consignment terms after successful sale and delivery windows.
Standard consignment commission and per-card intake fees are listed on Sell and Legal → Consignment. Custom rates may apply for large collections.
For the fastest help, use the site Help chat and choose category Account / login when opening a ticket.