Account support

Account, vault & orders

Common account topics and how to reach a human when you need one.

Login & account access

Reset password from the login page, or email support if you cannot reach the account tied to your inventory.

Cards appear in Account → Inventory after intake. Pricing, listing channel, and for-sale status are controlled from your dashboard.

Buyers: check order confirmation email and shipping status. Sellers: payouts follow consignment terms after successful sale and delivery windows.

Standard consignment commission and per-card intake fees are listed on Sell and Legal → Consignment. Custom rates may apply for large collections.

For the fastest help, use the site Help chat and choose category Account / login when opening a ticket.